It is a fact, "the services provided in pharmacies are still largely unknown to patients," notes Philippe Denry, a pharmacy owner in Nancy (Meurthe-et-Moselle) and vice-president of the Federation of French Pharmaceutical Unions (FSPF). A survey conducted in February 2026 shows that patient awareness of public health missions carried out in pharmacies is increasing, particularly for vaccination services. For example, 84% of the French now know that pharmacists perform vaccinations other than the flu and Covid-19 – this is 6% more than in 2024. "On this point, patients are fairly aware, especially thanks to their doctor," observes Philippe Denry. "But they still do not know that we can administer Gardasil, or prescribe certain vaccines..."
Other services remain in the shadows. Less than half of the French (49%) are aware of the existence of "chronic disease" consultations, and only 41% have heard of those related to "pregnant women." The information is even having difficulty spreading among professionals. "Honestly, I thought that asthma consultations had been abandoned for 10 years," confides Dr. Frédéric Le Guillou, a pulmonologist and president of the association Santé respiratoire France.
Once the barrier of information is passed, the French surveyed strongly support the pharmacy services. Thus, more than half are unaware that pharmacists can prescribe antibiotics for sore throats and cystitis, but 81% are in favor of extending this prescription right.
Another clear proof, the rate of people aged 16 and over indicating they have been vaccinated at a pharmacy (excluding flu and anti-Covid 19 injections) has increased from 78% in 2024 to 84% in 2026. It even reaches 90% among those aged 65 and over. "I no longer vaccinate my patients against whooping cough, the pharmacist takes care of it," testifies Prisca Wetzel-David, president of the National and Union of Midwives (UNSSF).
Since March 6, 2026, pharmacists can display the services they offer outside their pharmacy, in digital directories, on the Internet, and even on social networks. However, "the bulk of the communication work must be done inside the pharmacy," estimates Philippe Denry. "It is up to us to raise the subject: 'Are your children's vaccines up to date?' If the answer is: 'Ah no, I need to go to the doctor,' then: 'Come back directly to see us if you wish, we can take care of it.' You need to respond when a patient says: 'My doctor didn't have time to explain,' and involve your team – assistants, preparers, even if they do not perform them – to recruit patients for the consultations." And contact professional associations, such as the French Federation of Pneumology, "so that they relay the information to patients," suggests Dr. Frédéric Le Guillou, "Pharmacists are in a good position to take on a role of alert and advice, provided they are well trained." The invitation to cooperate is issued.
French Pharmacists Expand Services but Public Awareness Lags
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