French public concerned about mobility data privacy

Mobility data, such as pickup and drop-off addresses, has become a major privacy issue in France. A survey found that 60% of people consider this type of information sensitive, while 80% of regular taxi and VTC users feel their movement data reveals too much about their private lives.

Survey highlights widespread data security fears

A YouGov survey commissioned by G7 found that 87% of the French are worried about at least one risk related to their personal data online. The top concern was a potential data theft or leak after a cyberattack, with 81% expressing fear about this possibility.

Data storage location is a growing concern

The survey also found that 60% of respondents are worried about their data being stored outside of Europe. This concern is more pronounced among older adults, with 91% of those aged 65 and older expressing worry about data leaks, compared to 66% of those aged 18 to 24.

Recent data breaches have raised alarms

Concrete examples of data breaches have fueled public concern. In September 2021, a cloud space was discovered containing hundreds of thousands of records from a taxi customer portal, including personal information and travel details. More than 130,000 people were affected, with data dating back to 2016. In August 2026, a hacker claimed to have accessed a database from a Norwegian software company, revealing over 315,000 records.

Uber also faced a data breach

In April 2023, ZATAZ reported that Uber experienced a data breach when a law firm working for the company had driver information stolen, including social security numbers and tax identification numbers. These incidents highlight the risks of mobility data being stored and shared across multiple companies.

French users prefer local data storage

According to the YouGov survey, 54% of the French would prefer their mobility data to be stored in France, under French and European law. This preference is even stronger among taxi and VTC users, with 59% expressing this view. However, the survey lacks details on its methodology and sample size.

Autonomous vehicles raise new data issues

The rise of autonomous vehicles has added new layers of complexity to data security. During the Paris Motor Show, G7’s deputy general manager warned that autonomous vehicles could collect vast amounts of data from sensors and cameras, raising concerns about storage, access, and applicable laws.

G7 is taking steps to secure its data

In response to these concerns, G7 has chosen to host its data on servers and data centers located in France. The company also announced a partnership with S3NS, a subsidiary of Thales, to deploy artificial intelligence tools on a secure, locally hosted infrastructure in the future.