LCL mobile app malfunctions

Clients of LCL faced issues accessing their accounts on Wednesday, October 28, 2026, as the bank's mobile application experienced malfunctions starting in the morning.

Widespread reports of the problem

Many users reported an inability to access their accounts normally, and an increase in reports on Downdetector suggests the outage affects a significant number of customers rather than just isolated cases.

Both app and website affected

According to observations, access to accounts via the mobile application and the bank's website is affected, indicating a broader technical issue impacting multiple access points.

LCL has not commented on the incident

For now, LCL has not provided any information regarding the cause of the incident or the estimated time required to restore the service.

Crédit Agricole remains unaffected

Nothing has been reported about Crédit Agricole, which is part of the same banking group, suggesting that the issue is specific to LCL and not affecting its sister company.