Denmark tests humanoid robots in supermarkets

Denmark is currently testing humanoid robots in supermarkets to help reduce the workload during nighttime hours. These robots are being used to perform tasks such as picking up products, placing them on shelves, and repeating these actions for extended periods.

Robots learn retail tasks in a Copenhagen store

In a Føtex supermarket near Copenhagen, robots are being trained to perform one of the most time-consuming tasks in retail. The machines are developed by the Danish startup Hive Robots and manufactured by the Chinese company Unitree.

Training involves human guidance

The robots have been in training since June, with human operators directing their movements to help artificial intelligence learn how to handle different products. The goal is for them to restock shelves autonomously by the beginning of 2027, primarily working at night when the supermarket is closed.

Part of a larger retail trial

This experiment is part of a broader trial conducted with the Salling group, Denmark's largest retailer, which operates more than 2,000 stores across six European countries. According to Føtex, employees currently spend between 40 and 50 percent of their time restocking shelves.

Robots aim to assist employees

The retailer hopes that the robots will eventually take over part of this repetitive physical work, freeing up time for employees to better assist customers. The machines could then check expiration dates, identify empty shelves, and detect misplaced items.

Challenges remain for full autonomy

However, the robots remain slower than humans and require close supervision. Danish law is also expected to evolve before the robots can function autonomously among customers. For now, the focus remains on nighttime work and tasks away from customers.