Emergency alert system in Besançon

The City of Besançon has implemented an emergency alert system called Besançon Alerte, designed to quickly warn residents during major risks such as floods, storms, industrial accidents, or health incidents. This system sends safety instructions via SMS to affected individuals within minutes of an event occurring.

System sends alerts via SMS

The primary function of Besançon Alerte is to disseminate critical information rapidly, allowing residents to take appropriate actions during emergencies. It covers not only major risks but also any other serious event that could impact the population.

Automatic registration not universal

While some residents are automatically included in the system, this does not cover the entire population of Besançon. Only individuals whose phone numbers are listed in a universal directory managed by Arcep, the Authority for Electronic Communications, Postal Services, and Press Distribution, are automatically registered.

Residents can register manually

The city encourages residents not in the directory or those needing to update their contact information to take an online step to ensure they can be reached during an alert. This allows them to be included in the system and receive emergency messages.

Data protection and user control

The city emphasizes that personal data collected through Besançon Alerte is secure and protected by an identifier and password chosen by the user. Residents can manage their participation, update their information, or unsubscribe at any time, with the option to re-register later.

Compliance with data laws

Besançon Alerte is described as compliant with the General Data Protection Regulation (GDPR). The city confirms that collected contact information is used exclusively for the alert system and not for other purposes.