Tourism professionals use Excel for comparisons

Tourism professionals often use Excel spreadsheets to compare offers from different providers, aiming to find the best hotel, guide, program, and lowest price with a comfortable margin. This helps them make informed decisions about the packages they offer to clients.

Challenges in Southeast Asian tourism

In destinations such as Indonesia, Malaysia, or the Philippines, finding the best deal is more complex because trips often involve multiple services like transfers, internal flights, ferries, hotels, guides, and excursions. Local conditions and unexpected issues can make two seemingly similar programs very different in practice.

Cost savings can affect quality

A small saving per person can lead to a less well-organized day or a compromised excursion. The quality of the hotel, guide, group size, or service provider can greatly impact the overall experience, even if these differences are not immediately visible in a price quote.

Balancing cost and experience

Reducing the cost of a trip without sacrificing quality is possible by rethinking itineraries, optimizing movements, selecting more relevant services, or offering some excursions as optional. However, removing a service that gives meaning to the trip can be a mistake, and replacing a hotel with a cheaper option must consider its location, atmosphere, and services.

The role of local agents

Local agents should not only execute a specification sheet and lower the price with each new request. They must also propose alternatives, identify real savings, and warn when the budget no longer matches the promise made to the client. This requires open communication between the distributor and its local partner.

Jans Tours' approach

At Jans Tours, local teams in Indonesia, Malaysia, and the Philippines focus on creating trips that work well on the ground. Offices in France support professionals with knowledge of local constraints and an understanding of the French market. While prices matter, the relevance of the program, reliability of services, and customer satisfaction are what truly matter.