Fraudsters are using complaints about airline experiences on social media as a way to trick people into sharing their payment information. According to research from Check Point, a cybersecurity firm, scammers are setting up hundreds of new social media accounts every day. These accounts pretend to be airline customer support and target passengers who are upset about their travel experiences. The fake profiles engage with these users, often offering help, and then direct them to private messages or forms where they may be asked to provide personal and financial details. This type of scam has been active since at least 2024 and is similar to earlier scams that targeted users during the rise of cryptocurrency wallet fraud. In those cases, scammers also used fake customer support profiles to trick people into giving away their digital assets. Now, the same tactics are being applied to airline customers, showing how fraudsters adapt their methods to new situations. Check Point reports that this activity has increased significantly over the past two years. As more people use social media to voice their frustrations with airlines, scammers have found a growing pool of potential victims. The cybersecurity firm also notes that new techniques are constantly emerging, making it harder for users to distinguish between real customer service and fake accounts. To protect themselves, users are encouraged to verify the authenticity of any customer support profile before sharing personal or financial information. Airlines typically have official accounts with verified badges, and they do not ask for payment details through private messages. Being cautious and checking the legitimacy of any support account can help prevent falling victim to these scams.