Service hours lifted

In Marolles-les-Braults, a small village in the Sarthe department of France, the local government has removed time limits on when residents can access administrative services. This change means that residents no longer have to visit service counters during restricted hours.

Full digital transition

Since mid-October 2026, Marolles-les-Braults has fully digitized its administrative processes. This shift allows residents to handle a wide range of tasks online, including urban planning and civil status matters such as birth and marriage registrations.

Efficiency through technology

The village’s rapid move to digital services was completed in just two months. This swift transition reflects a broader effort to modernize local governance and improve the efficiency of administrative tasks.

Focus on human presence

The goal of this digital transformation is to reduce the burden of paperwork on staff. By handling routine tasks online, employees can focus on providing more direct, human-centered support within the village itself.