Modern life is filled with endless tasks that seem to pop up out of nowhere, even when you're doing nothing. A fallen tree branch, a canceled trash service, or a forgotten follow-up can suddenly feel urgent. For years, AI has been promised as the solution to these annoyances, and now Meta is offering a glimpse of that future with its AI agent called Muse. Designed for the average user, Muse aims to simplify daily tasks by handling them automatically, from sending emails to shopping online.
The user tested Muse on a variety of small, nagging tasks that had been put off for weeks or even years. One task involved following up with a landscaper about a backyard renovation. Muse accessed the user's Gmail, checked the project status, and drafted a concise email. Though the user usually avoids AI-generated text, they approved and sent it. The response from the landscaper was apologetic, and the user felt their initial message had been too abrupt, opting to reply manually with a friendlier tone.
Another task involved buying a replacement part for an espresso machine. Muse found the needed steam wand assembly online, added it to the cart, and the user completed the purchase with their credit card. The part was expected to arrive in five to seven days. However, when it came to downgrading a security system account, Muse fell short. It could access the account and confirm that a phone call was needed, but it couldn't make the call itself. That feature is still under development.
Muse also helped the user contact a junk removal service for a fallen tree branch. It searched for local services, collected the user’s address and a photo of the branch, and submitted requests for quotes. A company responded quickly, and the branch was scheduled for removal the next day. For camping gear, Muse found suitable items on OXO’s website and Walmart, even helping the user compare prices and prioritize purchases over the winter. The user even let Muse handle some espresso machine supplies, approving the purchase with a simple command.
While Muse was effective in many ways, the user couldn’t help but feel a bit uneasy about the amount of personal information they shared in just 40 minutes. Their full name, address, credit card details, a photo of their backyard, and security account credentials were all given to the AI. Meta claims these are stored securely, and that Marley, the AI’s avatar, can’t access them, but the user remained unsettled. The real question is what happens with the time supposedly freed up by AI. Instead of taking on new tasks, the user ended up chatting with Muse about fall camping trips they might not even take, missing out on a beautiful September day outside.
Meta's AI Agent Muse Tackles Household Tasks with Mixed Results
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