Scott Jenson, a former Apple engineer and later leader of Google's mobile experience, recently spoke at a conference organized by the KDE community, a group focused on open-source software. He claimed that both Apple and Microsoft have stopped improving the usability and comfort of their systems for users. Jenson criticized Apple's recent Liquid Glass visual update, which uses frosted glass effects, for not addressing the specific needs of desktop computers. He argued that the change aims to visually and functionally align macOS with the iPhone, which he believes is not suitable for desktop use. Jenson also criticized Apple's new features that connect its devices more closely, saying they strengthen Apple's closed ecosystem and make it harder for users to switch to other platforms. He pointed out that Apple is prioritizing the unity of its ecosystem over the usability and needs of desktop users. Jenson had previously worked on Apple's Human Interface Guidelines, which shaped the design of Mac System 7 and the Newton, a tablet that was ahead of its time in the 1990s. Regarding Microsoft, Jenson was more critical. He pointed to the forced use of OneDrive, the failed launch of Recall, a Windows feature that records user activity, and the presence of advertisements in the operating system. He argued that these issues reflect a common trend: reliance on cloud services, artificial intelligence, and advertising revenue, which he believes harm the user experience. Jenson shared a personal story about an interview with Microsoft around 2018 during the Windows 10 development cycle, where he defended the idea that the desktop should evolve without changing the habits of millions of users. He emphasized the need for a balance between continuity and progress. Jenson noted that Microsoft was already experimenting with mobile-inspired interfaces during that time, and these designs later appeared in Windows 11 in 2021. He suggested that both Apple and Microsoft are focusing more on creating a unified experience across their products than on improving the usability of their systems for individual users.