A new legal tech platform called BriefUp is being developed to help law firms modernize how they manage client relationships. According to Tom Dhenain, the founder of BriefUp, many law firms still rely on email to exchange important information such as identification documents, case conclusions, and hearing dates. These emails often share the same channels as spam and phishing attempts, which can pose security risks. While professional software has improved how law firms manage cases, the way they interact with clients has not kept up with modern standards.
To address this gap, some law firms use extranets that are part of larger enterprise resource planning (ERP) systems. However, these systems are often complicated and designed more for the firm than for the client. BriefUp is not meant to replace these systems but to focus on a specific need: making communication between lawyers and their clients more structured and easier to use.
BriefUp creates a shared space for client relations. Lawyers can access all exchanges and documents for each case, and clients can view the same information through a secure portal that matches the firm's branding in terms of design and colors. This allows clients to track the status of their cases without needing to call or text their lawyers, and it also saves lawyers time by reducing the need to update clients on progress manually.
The platform also helps with collecting documents, which is often a slow and disorganized part of case management. Documents usually arrive via email, often with unclear labels. With BriefUp, lawyers can list what they need, and clients can upload documents through their portal. Lawyers can then quickly see what has been received and what is still missing. If a client delays, the platform automatically sends reminders. For recurring cases, such as divorces, firms can use reusable templates to make the process more efficient.
In terms of security and data ownership, BriefUp stores its files and databases on Scaleway in France, which is not subject to the U.S. Cloud Act. Emails are only used to notify clients of pending actions, while documents and exchanges remain in a secure central location. The data remains the property of the firm, and the service is offered on a commitment-free subscription basis. If a firm decides to leave, it can retain read-only access for 30 days to export all its cases.
The platform is currently in a beta testing phase and will be officially launched at the Convention nationale des avocats, which takes place from October 21 to 23 in Toulouse. A 15-minute demo of the platform is available on briefup.io.
New Legal Tech Platform Aims to Modernize Client Communication for Law Firms
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