Apple's foldable iPhone faces early defect reports, with users experiencing cracks after minimal use, raising questions about quality control.
Foldable iPhone released after years of competition
Apple has launched a foldable iPhone, seven years after similar models appeared from other companies. The device, known as the iPhone Duo, was first sold in China before reaching the United States.Early reports of screen defects
Some users have reported issues with the iPhone Duo's screen, with damage appearing shortly after purchase. The most detailed case came from Australia, where the device reportedly showed a crack after only a few hours of use and less than twenty openings.Visible signs of screen failure
Photos shared online show a band of glowing pixels across the display, with similar issues reported in demonstration units in China. These include vertical lines along the fold and horizontal glowing bands with defective pixels. However, the exact conditions under which these issues occurred are unclear.Apple’s screen design and testing
Apple describes the internal screen as having ten ultra-thin layers, including glass, polymers, titanium, and adhesives, designed to distribute mechanical stress. A leaker’s video showed the screen sinking near the fold, while lab tests by journalists and YouTubers showed minimal wear after thousands of folds.Customer service and warranty details
The Australian buyer received an immediate replacement at an Apple Store after initially being asked for a bank imprint equivalent to the full price. Apple offers a one-year warranty, with a legal conformity warranty of two years in France. Customers can return the device within two weeks of purchase.Uncertainty about the cause of defects
While some testers have used the device many times without issues, the reported failures occurred after minimal use, suggesting a possible manufacturing defect. Apple has not yet provided an official explanation, and more feedback will be needed to determine if these cases are isolated.