Ryanair has said it will challenge claims that a passenger’s body was partially sucked out of a window during a flight from Greece to Germany in July. The incident occurred when a window on a Boeing 737 broke, causing sudden depressurization. The passenger, Ljubisa Karović, 61, suffered severe injuries. His lawyer stated that Karović’s head and right arm were pulled out of the window before he was pulled back in by other passengers. However, Ryanair’s CEO, Michael O’Leary, disputed this account, saying that while Karović was pulled toward the window, no part of his body actually exited. He emphasized that the passenger was "belted into the seat" and that the airline would await the findings of an ongoing investigation by the U.S. National Transportation Safety Board (NTSB), which involves Boeing, the engine manufacturer GE, and Ryanair.
Karović, in an interview with the Guardian, said he believed his seatbelt kept him in the plane as he lost consciousness. His wife, Svetlana, described how an unknown passenger, believed to be Albanian, played a key role in pulling Karović back inside. She said the man used a bag and later a suitcase to block the window after the bag was sucked out. This account adds to the complexity of the incident, with differing versions of what exactly happened during the emergency.
The controversy comes amid a shareholder meeting where about a third of Ryanair’s shareholders voted against O’Leary’s proposed €150 million pay package. The deal, which would give O’Leary options on 10 million shares if he meets profit and share price targets and stays as CEO until 2032, was approved by a margin of about 2 to 1. Ryanair said it would release the full results of the vote later.
O’Leary also continued his public disputes with the UK’s air traffic control provider, NATS, which recently faced a major system failure that disrupted thousands of flights. NATS’ chief, Martin Rolfe, described the incident as unprecedented in over 50 years of operation. O’Leary accused Rolfe of "telling lies to save his own skin" and claimed the issue was caused by a "spurious flight plan," a problem that had previously led to outages in 2023. NATS clarified that the issue was different from those in 2023 and 2025, though it occurred in the same flight processing system.
O’Leary further stirred controversy by using the term "rapists" to describe his airline rivals, a phrase he has used since the 2000s but has recently avoided in public. He told reporters that passengers were "desperate to get to Ryanair’s low fares because they can’t afford to fly with the high-fare rapists around Europe." When challenged on whether the language was appropriate, O’Leary responded, “Absolutely,” reinforcing his unorthodox and polarizing rhetoric.
Ryanair Disputes Account of Passenger's Injuries During In-Flight Window Incident
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