Ticketing issues resolved

Approximately one month after technical problems at the Groupama Stadium during the Olympique Lyonnais (OL) vs. Rennes match, the club has announced that it has made several changes to its ticketing system. These changes are intended to prevent similar issues from happening again during upcoming home games.

Upcoming matches use new system

Tickets for OL's next two home matches are now available through the Groupama Stadium application. These matches include a Europa League game against Crystal Palace on Thursday and a Ligue 1 match against Nice on Sunday. Supporters can also still download their tickets as PDF files from their personal ticketing accounts.

First test of new system

The match against Crystal Palace will be the first major test of the updated ticketing system. OL hopes that this time, supporters will be able to enter the stadium without facing the issues that occurred last month. The previous incident caused significant delays and frustration among fans.

Previous problems caused delays

During the OL-Rennes match, several hundred supporters were blocked at the stadium gates and could not access their digital tickets. The issue also affected the online ticketing system, making it difficult to use alternative solutions. Long lines and fan dissatisfaction led to the stadium finally opening access shortly after 8:30 p.m.

Apology and temporary solution

The incident occurred just two days after OL launched its new digital ticketing system, which used dynamic QR codes. In response, the club issued an apology and temporarily continued offering printed tickets to ease the transition and prevent further disruptions.