During the summer of 2026, while the public focused on firefighters battling wildfires, thousands of ambulance workers were actively involved in evacuating elderly residents from Ehpad facilities—residential care homes for the elderly. This was not the first time ambulance workers had played a crucial role in a crisis. During the 2020 "health war" against the Covid-19 pandemic, they were also central to the response, yet their efforts were largely ignored by the media. Patrick Youx, a manager at an ambulance company in Nantes, highlighted that despite being recognized as essential workers, they often received little public acknowledgment or support. Ambulance workers, who are vital in both emergency and non-emergency medical transport, remain largely invisible in public discussions and media coverage. This lack of attention is compounded by limited scientific research on their profession, contributing to an underappreciation of their role. In the public eye, ambulance workers are often seen primarily as drivers rather than caregivers, despite their significant involvement in patient care. This misperception affects how their work is valued and compensated. In recent years, the profession has evolved, with a growing number of women entering the field and an increased focus on training in communication, psychology, and relational skills. However, these changes have not been matched by institutional recognition or fair pay. Ambulance workers are often categorized as transporters rather than healthcare professionals, with their contracts tied to the transport sector rather than the healthcare system. This lack of recognition can lead to challenges in their daily work, such as being excluded from clinical information sharing, which can expose them to infectious diseases like tuberculosis and meningitis. Female ambulance workers, in particular, face a "double burden" of invisibility, both as women and as professionals in a historically male-dominated industry. They often have to prove their technical and physical capabilities in a field that frequently undervalues their contributions. Equipment sizes, work schedules, and exposure to sexual violence also create unique challenges for women compared to men. These disparities are reflected in the different levels of risk exposure between genders, with women facing a 41.6% increase in workplace accidents between 2001 and 2019. In response to these challenges, the Fédération Nationale des Ambulanciers Privés (FNAP) has launched an initiative, supported by the Fonds pour l'Amélioration des Conditions de Travail (Fact), to identify and address specific risks faced by both men and women in the ambulance sector. This experiment, involving ten pilot companies across France and conducted in collaboration with training institutes and the CFDT union, aims to improve working conditions and prevention strategies. While this marks a significant step in raising awareness of ambulance workers' challenges, more efforts are needed to ensure their recognition, support, and fair treatment in the healthcare system.