French telecom provider SFR is raising prices for subscribers, with some bills potentially increasing by over 20 euros per month.
Price increase notifications for SFR subscribers
At the beginning of October, SFR subscribers received letters informing them of a price increase ranging from one to five euros per month, depending on the subscribed offer. Further bill increases announced
According to AlloForfait, new emails have been sent to customers regarding further increases in their bills, whether they are with SFR, RED by SFR, or Prixtel. Subscriber reports of two price waves
According to subscriber testimonies, the overall bill would have increased in two successive waves. The first wave primarily affected fixed Internet offers, with increases that could reach 4.99 euros per month for the box and 3.99 euros per mobile plan. Impact on family bills
For a family of four people, the bill could thus rise by more than 20 euros per month by cumulating the increases on the box and mobile plans, or more than 240 euros additional per year. Right to cancel under French law
Article L. 224-33 of the Consumer Code provides the possibility of canceling an offer without fees and without penalty in such situations. Time limit for switching providers
The cancellation or switch to a competitor must be done within four months following receipt of the letter, according to AlloForfait. Customer reaction to company acquisition
As the acquisition of the company becomes clearer, some dissatisfied customers may consider looking at the offers of the competition.
