The French Customs Authority and the Directorate General for Competition, Consumer Affairs and Repression of Fraud (DGCCRF) have signed a new agreement to improve their efforts in fighting fraud in e-commerce. This updated agreement builds on a similar one from 2017 and aims to better protect consumers from harmful or fake products sold both online and in physical stores. The signing took place on Monday, September 14, 2026, with Sarah Lacoche, director of the DGCCRF, and Florian Colas, head of Customs, representing their organizations. The agreement comes at a time when e-commerce is becoming increasingly important in France, and as the European Customs Union undergoes a major reform that will affect how goods are traded online. The collaboration between Customs and the DGCCRF is designed to complement each other's work: Customs checks goods as they cross borders, while the DGCCRF oversees products once they are on the French market. The new protocol clarifies each organization’s responsibilities, from the moment a product arrives at the border to its sale online. This should allow both agencies to respond more quickly to dangerous or non-compliant products and remove them from online marketplaces faster. Officials from both agencies will now work together through joint training sessions to better understand each other's methods and responsibilities. A shared set of rules and digital tools will help them exchange information more efficiently, especially regarding online purchases. The focus of this new partnership will be on e-commerce, where many of these issues are most prevalent. Starting in 2027, the two organizations plan to share information more regularly, such as details about suspicious sellers or products that have already been reported. This should help them detect non-compliant items more quickly and remove them before they are sold to consumers. The DGCCRF and Customs also intend to present a unified position when discussing European issues that affect both, such as eco-design regulations, which require products to be more durable and environmentally friendly. The agreement also takes into account the upcoming reform of the European Customs Union, which will change the rules for goods purchased outside the EU, especially through small online packages. In this new framework, the DGCCRF will provide Customs with information about the data it needs to effectively monitor products. To support businesses, the two organizations will offer assistance through trade fairs, guides, and training sessions. The goal is to ensure that all businesses—whether they follow the rules or try to bypass them—are treated equally, promoting fairer competition.