Frontline safety concerns among property managers are growing, according to a recent bilingual survey conducted by Portland State University's Center for Real Estate. The study was launched after industry partners expressed worries about changing workplace conditions. It sheds light on the daily risks faced by property management staff working in both multifamily and commercial properties. The findings reveal a major shift in how these professionals handle their jobs. Nearly 58% of respondents said they have actively avoided interactions with tenants due to safety concerns, while 75% reported needing help from security or law enforcement during work-related encounters. These pressures are affecting their mental health, with 70% noting increased stress and 62% reporting a negative impact on their overall well-being. Despite these challenges, most participants said that safety concerns did not influence their decisions to quit, enforce property rules, or make management choices. Julia Freybote, Cameron Professor of Finance & Real Estate, expressed surprise at the high volume of responses from local property management professionals. "It shows how seriously safety and security are taken by those in the field," she said. Michael Havlik, academic director of Real Estate Property Management, emphasized the importance of using real data to reflect the experiences of frontline workers. "We are preparing the next generation for careers in property management, and those already in the field are telling us the environment is changing and becoming more dangerous," he noted. "By measuring these experiences, we received appreciation for listening and giving voice to these concerns." Many property managers also face regulatory challenges that hinder their ability to handle safety risks effectively. Nearly 68% of respondents felt that current laws or regulations limit their capacity to address individuals who pose a threat to safety or security. Megan Howard, owner of Tandem Property Management, pointed out that the survey highlights larger issues beyond safety. "It tells a bigger story about gaps in mental health resources, addiction treatment, public safety response, and supportive services," she said. "Housing providers are increasingly on the front lines of challenges that go beyond housing. We need more resources, responsive public safety systems, and community partnerships to help property management professionals focus on their primary goal—providing safe, stable housing and vibrant communities." For more details on the 2026 Safety & Security in Property Management Survey—Results, visit the provided link. This survey was conducted by Portland State University and highlights the growing concerns of property management professionals across the country.