Tricare, the U.S. military’s healthcare program, offers health benefits to millions of active-duty service members, veterans, and their families. Recently, NBC News has highlighted several complaints about the program as part of its "Cost of Denial" series, which examines issues like denied coverage and other insurance-related problems. Many Tricare beneficiaries have reported difficulties starting in 2025, when the military transitioned to new companies responsible for managing the program. These issues have included delayed or denied claims, which have affected the timely delivery of care for some patients. One notable case involved a veteran who was diagnosed with cancer and faced repeated claim denials, causing delays in receiving essential treatment. The situation drew public attention, prompting one of the contracted companies to issue an apology. In response, Texas Attorney General Ken Paxton announced an investigation into the claims denial practices of the companies involved. This follows growing concerns about the reliability and responsiveness of Tricare’s new administration. NBC News continues to investigate Tricare-related issues and is seeking input from beneficiaries, healthcare providers, contractors, and employees who have experienced problems such as denied claims, delayed reimbursements, or other challenges with the program. The outlet aims to provide a broader picture of how these changes have affected those relying on Tricare for their healthcare needs. The transition to new contractors has raised questions about the continuity and quality of care for military personnel and their families. As the investigation continues, the focus remains on ensuring that Tricare fulfills its mission of providing timely and reliable healthcare services to those who depend on it.