Familles Rurales, a French consumer rights organization, has launched legal action against four major internet service providers, accusing them of not disclosing the minimum and typical internet speeds available to customers. This alleged failure to meet legal requirements has reportedly persisted for over ten years, despite a European Union regulation from 2016 that mandated such transparency in service contracts. The organization argues that consumers are not given clear, measurable, and legally enforceable information about the internet speeds they are entitled to receive with their fixed broadband subscriptions. Nadia Ziane, director of legal and consumer services at Familles Rurales, stated that consumers are the primary victims of this lack of transparency. According to the association, affected subscribers may have suffered cumulative damages amounting to several billion euros over the years. These damages are estimated to range from five to ten euros per month for the service itself and an additional two euros per month for moral damages, which refer to the emotional or psychological harm caused by the misleading information. The legal actions have been submitted to the Paris judicial court and will first undergo a review to determine if they are admissible. If the court acknowledges the damage, it will then decide which categories of consumers might be eligible for compensation. The internet service providers involved have not yet responded to the allegations. This case highlights the growing concern over consumer protection in the digital age, especially as internet services become essential for daily life. The outcome of this legal battle could set a precedent for how internet service providers are required to communicate their service quality to customers in the future.