A woman from Surrey has been living in a hotel for nearly two months after her home was flooded with sewage, ruining all her belongings. Michelle Kirby, 47, returned from a holiday on July 20 to find her flat in Sunbury-on-Thames completely flooded due to a problem with a shared drain in the building. The flood affected her flat and the one below, but she was not properly informed or evacuated when the incident happened, unlike other tenants. Everything she owned was destroyed, leaving her and her two-year-old dog, Albert, living in a Travelodge for the foreseeable future.
The flood left the floorboards and carpets covered in waste, making the home uninhabitable and filled with an "unbearable smell." Michelle was told she would be able to move back in by October 1, but she has struggled with anxiety and depression, and the situation has worsened her mental health to the point where she is now receiving NHS care for suicidal thoughts. "I have really suffered through this experience," Michelle said. "Not only did I have all my belongings destroyed, I also didn't even know it was happening at the time!"
Michelle was on a trip to the Isle of Wight when the flood occurred on July 17. Firefighters had to break into her home to allow a plumber from the housing management company to enter. However, no one informed her about the incident, and when she returned, she thought her flat had been burgled. "When I saw the broken lock, I thought someone had burgled me," she said. "But when I opened the door, a wave of disgusting sewage poured out, and I realized what had happened."
Michelle was moved to a Travelodge that same day, but the leak continued for two more days. She was told she could return to her flat after the leak stopped to try to salvage what she could, but everything was ruined. "There was dried-up waste all over all the surfaces and everything was damp," she said. "There was no saving much of anything." A cleaning team entered the property at the start of August, but the hardened sewage made it difficult to clean. Michelle is now expecting to move back in on October 1, but the date keeps being pushed back. She has requested to be moved to a different property, as she feels she has nothing left in her current home. Her doctor has written to the Metropolitan Thames Valley Housing Association requesting a move, explaining that Michelle has been struggling with suicidal thoughts. "I started feeling suicidal and getting back into unhealthy tendencies from before," she said. "I just hope the housing association are able to help and find me somewhere new."
Woman Forced to Live in Hotel After Sewage Floods Her Home, Leaving Her with No Possessions
AI-rewritten from original reportingHow it works
floodmental-healthhousing-crisissewagenhsdisaster
Original sources:
- 🇬🇧Metro UK



