This week, Free, a major French internet and television service provider, released an update for its Freebox Pop devices. The update addressed a bug related to fiber reconnection, which affected some subscribers randomly. The issue occurred when a temporary fiber signal outage happened, and in some cases, the Freebox Server Pop devices failed to automatically restore the connection. This behavior was unpredictable, with no clear pattern or frequency reported by the company.
The update was released precisely at 4 p.m. on Wednesday and specifically targeted version 4.12.4.1 of the Freebox Server Pop. Free states that this version corrects the malfunction, though it's important to note that not all Freebox Pop devices are affected. Some models may not require the update at all. For those who do need it, a simple reboot of the device may be enough to apply the fix.
To check whether your Freebox Server Pop is already running on the updated version, users can access the Freebox OS interface. Navigate to the "Advanced Information" menu, then select the "Version" sub-menu. This will display the current version number installed on the device. If the version number is different from 4.12.4.1, a reboot of the Freebox Server should trigger the update process.
Once the update is completed, users should experience more reliable fiber reconnection in the event of unexpected outages. Free has not provided specific details on how many devices were affected or the exact circumstances under which the bug occurred, but the company emphasizes that the issue has now been resolved for those who need the update.
Freebox Pop Receives Update to Fix Fiber Reconnection Bug
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Original sources:
- 🇫🇷Clubic



