Segway has officially confirmed that it will no longer sell its fully electric scooters in Europe, despite the models' popularity and positive reception in countries like France. The company's entire European product line, which includes five models (E110S, E125S, E150S, E250S, and E300SE), is now unavailable for purchase. This decision follows months of speculation and reports of delivery problems, with some customers not receiving their orders and some sellers sharing negative feedback. Technical challenges, including network outages and delays in receiving spare parts, have also raised questions about Segway's long-term presence in the region. In an email sent on September 23, Segway confirmed its decision to halt sales in Europe but did not explain the reasons behind it. This move is notable given the company's previous success, including the launch of the E250S model, which was praised for its affordability and advanced connectivity features. However, some promised features, like a full GPS application, were never implemented in Europe. According to industry reports, Segway is shifting its focus to the Chinese market, where its scooters are reportedly performing better. In France, Segway sold 475 units in 2025, placing it ninth in sales according to the Cleanrider report, far behind the top-selling French brand Easy-Watts, which sold over 1,200 scooters. In 2023, Segway's E300SE model helped the company secure the second position in the French market. The European electric scooter market has seen a slowdown after a period of growth from 2021 to 2023. According to the Association of European Motorcycle Manufacturers (ACEM), nearly 70,000 two-wheel electric vehicles—equivalent to 50 or 125 cc motorcycles—were sold in Europe in 2025. Segway has assured customers that its after-sales support will not be affected by the sales suspension, with spare parts still available and connected services continuing to function normally. The company also offers 4G connectivity for its scooters for an annual fee of 59 euros. Despite the sales halt in Europe, Segway is not entirely exiting the region. It remains the global leader in electric scooters and continues to operate in France. The company has not ruled out a potential return to the European market in the future.