Public consultation on bus network opens in Val-d’Oise

Residents of Val-d’Oise have until December 31, 2026, to share their views on the future of Île-de-France bus lines through the "Plan Bus 2" consultation launched by Île-de-France Mobilités. The initiative invites feedback on schedules, service frequency, coverage, punctuality, and overall travel conditions.

Consultation targets diverse travel needs

The initiative focuses on daily travel between Pontoise, Cergy, Saint-Ouen-l’Aumône, and other communes in the region. It extends to the entire Val-d’Oise, covering urban and interurban networks that connect train stations, schools, businesses, and public facilities. No specific line changes have been proposed yet.

Cergy-Pontoise network details

In Cergy-Pontoise, a network of 32 lines forms a key part of the region’s mobility infrastructure. This includes 32 commercial lines and 180 vehicles, serving 14 communes with a population of 270,000. The area includes several communes around Cergy and Pontoise, as well as Méry-sur-Oise, Conflans-Sainte-Honorine, and Achères.

Quality of service depends on multiple factors

Residents’ satisfaction with the bus system depends on factors like the proximity of stops, connections with trains, evening service regularity, and waiting times. Different groups, such as those with irregular work hours, students, and carless households, may have varying needs. The questionnaire aims to gather these diverse usage patterns.

Night and school transport included

The consultation also covers night services, such as the Noctilien N150 and N152 lines, which connect the area to Paris. Evening and night transport, school buses, interurban lines, and on-demand transport are all part of the discussion. The goal is to adapt the network to the varied rhythms of travelers.

Consultation focuses on service improvements

Île-de-France Mobilités wants to gather opinions on adjusting the network to better match travelers’ needs, including early morning departures, weekend coverage, daytime frequencies, and late services. Themes such as route clarity, stop information, comfort, and safety are also included.

Consultation does not signal service changes

The consultation process, organized by the Val d’Yerres Val de Seine conurbation community, emphasizes that feedback will be analyzed at the territorial level to help shape the Plan Bus 2. It is not an announcement of new schedules or line cancellations. Proposals from participants will be reviewed before any decisions are made.

Residents can report service issues

In Val-d’Oise, residents can report issues such as poor connections to train stations, insufficient service frequency, or difficulty accessing business areas. These are among the topics open for discussion, though they do not represent officially identified problems across the entire department.

Consultation is open to all travelers

The consultation is accessible online via the Plan Bus 2 platform. Residents can complete a questionnaire, submit ideas, and respond to others’ suggestions. Participation is open to everyone, including non-subscribers, cyclists, pedestrians, and those who sometimes avoid traveling by bus due to service limitations.

Current schedules remain unchanged

Travelers can continue to access current plans and schedules on the Cergy-Pontoise conurbation transport page. The consultation prepares for potential future changes but does not alter the services currently in place.