EU and France implement tax measures

Between July and September 2026, the European Union and France introduced coordinated fiscal measures targeting Asian e-commerce platforms. These actions aimed to address concerns about tax fairness and the impact of large-scale imports from Asia on local markets.

New EU tax on small packages

On July 1, 2026, the European Union imposed a flat duty of 3€ per item category on all small packages from outside the EU under 150€. This move sought to ensure fair taxation of cross-border e-commerce. Within the first month, DHgate reported a 25% drop in volume sales compared to June, with similar declines seen on Temu and AliExpress.

French anti-fast-fashion penalty

On September 1, 2026, France enacted an anti-fast-fashion penalty, adding 0.50€ to 12€ per piece of clothing, capped at 50% of the pre-tax price. This measure, combined with the EU tax, significantly worsened sales declines. SHEIN, which had been the most resilient, saw a 21% drop in September compared to August.

Structural decline in active customers

Across the T2-T3 2026 quarter, the number of active customers on the four major Chinese e-commerce platforms fell sharply. Temu experienced the steepest decline, with 37% fewer active users, while SHEIN lost 23% of its customer base. AliExpress and DHgate also saw significant drops, indicating the widespread impact of the new taxes.

Unusual pattern of customer disengagement

Unlike typical seasonal or promotional fluctuations, the decline in active users was structural and continuous. The Joko study found that customers were disengaging regardless of marketing efforts or traditional sales patterns, suggesting a fundamental shift in consumer behavior.

Divergent strategies to manage taxes

AliExpress integrated the tax into its final prices, leading to a rise in the average basket size. SHEIN kept its average basket stable, which may indicate that the company is absorbing the tax or that customers are buying fewer items. Both approaches reflect different ways of responding to the new fiscal environment.

All customer segments affected

The Joko study revealed that the decline affected all customer profiles, including new buyers, occasional shoppers, and loyal customers. Notably, even the most engaged users of these platforms began to disengage, signaling a deeper issue than simple attrition.

Long-term risks for platform profitability

Loyal customers are crucial for the financial stability of e-commerce platforms, providing consistent sales and predictable margins. Their departure raises concerns about the long-term viability of these businesses. The European tax measures appear to have a lasting impact beyond short-term sales dips.

Geographic shifts in e-commerce logistics

SHEIN established a large warehouse near Wrocław, Poland, in December 2025, aiming to serve as its European logistics hub. While this may help reduce some import duties, the French anti-fast-fashion penalty still applies to its products.

Future tax measures and market rebalancing

By November 1, 2026, additional customs management fees of 2€ per category will be introduced, further increasing costs. These ongoing fiscal pressures force Asian platforms to choose between maintaining low prices or passing on the taxes, leading to a structural rebalancing of European e-commerce and altering international trade dynamics.