New drop-off service starts in Nîmes

As of Monday, October 26, 2026, Nîmes Métropole, through its operator Keolis Nîmes Métropole, is launching an on-demand drop-off service on three lines of the TANGO public transport network. The T1, T2, and T3 lines will be part of a pilot program that allows passengers to request a drop-off at a secure point closer to their destination.

How the service works

Passengers must inform the driver at least one stop in advance of their intended exit point. The driver then selects a secure stop location, maintaining control over the precise drop-off point to ensure safety. Passengers are required to exit through the front door as close as possible to their destination.

Officials highlight safety and inclusivity

Fanny Daguenet, vice-president of Nîmes Métropole responsible for mobility and transport infrastructure, stated that the measure is designed to improve the sense of security and better accommodate the needs of women in the city. She noted that the service was implemented during peak hours when the network is most utilized and that the technology is easier to manage at this time.

Mayor emphasizes safety and freedom of movement

Vincent Bouget, president of Nîmes Métropole and mayor of Nîmes, emphasized that the on-demand drop-off service represents a commitment to ensuring residents can move freely and safely, particularly in the evening when feelings of insecurity may be more pronounced.

TANGO network covers a wide area

The TANGO network serves nearly 260,000 residents across 39 communes, offering a range of services including five TCSP lines, nine urban lines, 15 suburban lines, 15 low-density lines, a market shuttle, an airport express shuttle, and other specialized routes. The network facilitates approximately 14 million trips annually, with over 7.5 million kilometers traveled each year.

Some passengers have mixed feelings

Some passengers expressed reservations about the new service, noting that it may not significantly increase convenience on routes with frequent stops. However, officials emphasized that the service is intended to complement, not replace, existing walking options.