The Dyson CameraJet, a high-tech toothbrush with a built-in camera, was launched on September 1, 2026, in Paris by James Dyson. However, the product is no longer available for purchase on Dyson’s official website and at major retailers such as Fnac, Darty, Boulanger, and Cdiscount. The product page on dyson.fr now shows "Currently out of stock" and "Coming back soon," with the purchase button replaced by a form for customers to notify Dyson of their interest. The listed price of 479 euros remains unchanged. According to internal communications shared on the social media platform X (formerly Twitter) and confirmed by a sales representative, Dyson has instructed retailers not to sell the CameraJet, even if requested by customers, and to accept returns and issue refunds without requiring warranty claims. Several users have reported issues with the CameraJet, including a Cdiscount customer who said their unit permanently shut down on September 9 after receiving a battery overheating alert in the MyDyson app. On Reddit, users have shared similar concerns, including instances of water appearing in the battery compartment, even after minimal use. Dyson acknowledged on September 9 that "a small number of initial batches" may have had "a component issue" and stated it is working to isolate these affected units. However, no official recall has been registered on RappelConso, the public database maintained by the French consumer protection authority, DGCCRF. Dyson claims the CameraJet’s unavailability is due to high global demand and the need to increase production capacity. However, the company’s policy of offering refunds without requiring warranty claims is more commonly associated with product recalls or safety concerns than with temporary stock shortages. The CameraJet is marketed as IPX7 certified, meaning it should be waterproof enough to withstand being submerged in one meter of water for 30 minutes. However, its unique design includes a mouth rinse reservoir, which may increase its exposure to water compared to traditional toothbrushes. In the United States, Consumer Reports were unable to complete a full brushing session with their test unit, indicating possible functional issues. If the CameraJet is working properly, Dyson advises users to monitor the MyDyson app for any battery-related alerts. If the device has failed or if a customer prefers a refund, the company’s current policy allows for returns and refunds, even for unopened products. Users are encouraged to keep their proof of purchase and original packaging. As of now, Dyson has not responded to questions about the product’s withdrawal, the scale of the issue, or any potential battery-related reports.