Pharmacists are redefining their role as caregivers, not just dispensers, by focusing on patient care and treatment adherence.
Pharmacists as healthcare providers
Pharmacists are increasingly seen as healthcare providers, not just medication dispensers. Their role now includes assessing how patients take their treatments, understanding potential side effects, and offering guidance, as emphasized by Jean-Didier Bardet, vice president of the French Society of Clinical Pharmacy (SFPC).Clinical pharmacy focuses on the patient
Clinical pharmacy is defined by the SFPC as a discipline focused on the patient’s overall care. It goes beyond medication by including interviews, health screenings, and preventive measures, all aimed at improving treatment outcomes and patient well-being.Pharmacists provide care through listening and guidance
According to Bardet, a clinical pharmacist provides care through actions like listening, explaining, and reassuring patients. These activities are seen as essential parts of healthcare, and the SFPC has worked to ensure pharmacists are recognized as full healthcare professionals.Expanding the role of pharmacy staff
The clinical approach requires all pharmacy staff to be involved, not just pharmacists. Preparers, logisticians, and administrative staff must take on more responsibility to allow pharmacists to focus on patient care, and regular team discussions are encouraged to improve collective understanding of patient needs.Clinical pharmacy reveals the caregiver already present
Ultimately, the clinical pharmacist is defined by the questions they ask and the focus on the patient’s experience. Rather than creating a new role, this approach highlights the caregiver aspect of pharmacists, who are already present behind the counter, offering support and guidance.