Henri Hourcade, who had served as vice-president for France at Air France-KLM for five years and had 23 years of experience with the national carrier, has left his position to take on a new role as general director for Italy and the Eastern Mediterranean. He has been succeeded by Nadia Azale, who previously managed West Africa and was responsible for the deployment of NDC, a system that allows airlines to sell tickets directly to customers through online travel platforms. Azale described Hourcade as a mentor with strong values and extensive experience, noting that she aims to continue his work and uphold his human values of dialogue, listening, and proximity in technological transformation. Air France has reported that geopolitical situations have impacted its results and aircraft occupancy rates. Despite this, the company has maintained passenger numbers comparable to the previous year on routes to North America. To stimulate sales after a difficult spring in the industry, Air France launched a campaign emphasizing greater flexibility, which appears to have been effective. However, the complex geopolitical context continues, creating some uncertainty regarding customer behavior. The company is focusing on leisure destinations, aiming to establish Guadeloupe as a regional mini-hub. New routes, including a flight between Pointe-à-Pitre and Panama City, are being introduced. Air France has not increased prices yet and hopes to avoid doing so. The company is also deploying its A350 aircraft on the route to Saint-Martin in February 2025. The rise in jet fuel prices has been a significant challenge, with coverage not fully absorbing the increase. This crisis is expected to persist, but the company is maintaining its offerings and adding new destinations, demonstrating agility. The business travel segment is more resilient than leisure travel, but the company is working to better serve business travelers. Air France is investing in upgrading its fleet, with a focus on premium cabins. The First Class has been awarded the best in the world by Skytrax, an independent airline rating organization. The company has ten First Class cabins in operation, seven of which are on American routes. The company's strategy of fleet upgrades is seen as a key element in resisting crises and maintaining customer loyalty in premium classes. Nadia Azale has been involved in the deployment of NDC since 2021, and the company is discussing a potential 24-euro surcharge on GDS transactions starting January 1, 2027. Discussions with partners are ongoing, but no decision has been finalized. Air France Holidays is considered a strategic market for the entire Air France KLM group. The company has restructured its online travel agency, previously managed by PerfectStay, into a new entity registered with Atout France called Air France KLM Holidays. This entity will manage and professionalize the "Holiday" offerings across the group's companies. The goal is to accelerate direct sales and meet growing demand for personalized and seamless travel experiences.