Since August 11, unsolicited telemarketing without prior consent or an existing contract has been officially prohibited, according to a decree published on July 25 in the Official Journal. This followed the discontinuation of the Bloctel system, introduced in 2016 to allow individuals to block companies from contacting them. However, the system was deemed insufficient in deterring such calls. Despite the new rules, unsolicited calls have not disappeared entirely. The consumer advocacy group 60 millions de consommateurs launched a Facebook campaign on September 13 to gather personal accounts from users, receiving thousands of responses. This highlights that the law still allows certain exceptions, such as calls related to newspaper subscriptions, surveys, political campaigns, and debt collection. Additionally, some companies operate from abroad, making it harder to trace them. Consumers are also less likely to report fraudulent calls, and the growing trend of sharing phone numbers online has worsened the issue, especially after recent data breaches.
In the face of these challenges, RMC Conso outlines four practical tips to help reduce unsolicited calls. The first is to avoid answering unknown numbers. Answering can signal that you are available and interested, and if the caller is serious, they will leave a voicemail. Afterward, reporting the call on the official SignalConso platform is crucial. This platform enables automatic investigations, as the Fraud Repression (DGCCRF) explains that such reports are a vital source of information for tracing the origin of calls.
Another option is to use smartphone features to filter calls. On iOS 26, users can access the "Filter unknown callers" setting, which allows calls from unknown numbers to be redirected to voicemail or prompt the caller to state their reason for calling. On Android, similar settings can be found in the "Blocked Numbers" section, where users can choose to filter calls from unknown numbers. These features help minimize disruptions and provide control over which calls are received.
Operators also offer their own solutions. Free Mobile allows users to block entire number ranges directly from their account, while Bouygues Telecom is launching a paid "Anti-Spam" option for 2 euros per month. Orange provides a free application called Orange Téléphone, which includes collaborative anti-spam features and an official database of suspicious numbers. For those looking for independent solutions, the Saracroche application, launched in 2026, is a free platform with over a million users. It automatically blocks numbers reported by the community and allows users to filter numbers by country or prefix. This app also works with dual-SIM phones and can be automated to update blocked numbers overnight. According to BFM Tech, users have experienced a significant decrease in unwanted calls since adopting this solution.
French Law Banning Unsolicited Calls Faces Persistent Challenges
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Original sources:
- 🇫🇷BFMTV



