A bug in the Garmin Connect app is causing workouts recorded by the Garmin Cirqa wearable to disappear after they are completed, according to user reports on Garmin's support forum. Users say that when they start a workout using the dedicated button on the Cirqa and then end it in the Garmin Connect app, the session does not appear to be logged. However, a workaround has been suggested by a Garmin representative. If an activity is started from the Cirqa, Garmin Connect may first display an "Activity in Progress" message with Resume and End options. Selecting Resume opens the activity recording screen, where the activity can then be stopped and saved. Once saved and after a sync completes, the activity should appear in Garmin Connect.
This issue has caused confusion and frustration among users, who expected that ending a workout in the Garmin Connect app would automatically log the workout's details, regardless of whether the exercise was started in the app or on the Cirqa itself. Instead, the workout data is apparently deleted, leaving users without a record of their activity.
Garmin appears to be aware of the issue, with a company representative acknowledging that several users have reported losing activity data after selecting End from the initial prompt. The company has shared the feedback internally for further review and is reaching out to some users to gather additional information. However, there is no solid date for when a fix might arrive.
Separately, there have been reports of compatibility issues between the Garmin Fenix 9 smartwatch and the latest macOS 27 release. The Garmin Express app, which updates the watch's software and installs offline maps, is not compatible with Apple silicon chips and requires Apple's Rosetta 2 translation layer, which has been removed from macOS 27. Garmin has stated it is working on a fix for this issue.
Garmin Cirqa Workouts Disappearing, Temporary Fix Available
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