Cybersecurity incident disrupts online services

The Social Security Fund of Mayotte has announced that several online services, both local and national, are currently unavailable due to a cybersecurity incident detected at the national level. This means users cannot access certain websites or perform online tasks related to social security, healthcare, and tax matters.

Affected websites include key government services

The websites affected by the disruption include cssm.fr, caf.fr, ameli.fr, and urssaf.fr. These sites are commonly used for social security, healthcare, and tax-related procedures, and are now unable to process any online requests from users.

Phone lines also temporarily out of service

In addition to the online services, telephone lines associated with these services are also inaccessible until further notice. This means users cannot reach customer support or get assistance through phone calls during this period.

Physical service centers remain operational

Despite the online and phone disruptions, physical reception points for these services remain open under normal conditions. Individuals needing assistance can still visit these locations in person to conduct their business.

Efforts underway to restore services

The teams responsible for these services are actively working to resolve the cybersecurity incident and restore the affected systems as quickly as possible. Updates on the situation are expected to be provided as they become available.