The quality of internet and phone services is a growing concern in several African countries, where governments are placing more pressure on telecom companies due to ongoing complaints from consumers. In Mauritania, an inspection by the country's Regulatory Authority (ARE) found issues with the services provided by major telecom operators, including Mattel, Mauritel, and Chinguitel. These problems include poor call success rates, frequent call drops, and weak performance of 3G and 4G networks in various parts of the country. The findings were released on October 7, following a mission that took place from February to March. Despite these challenges, Mauritania is pushing forward with its digital transformation, aiming to improve access to public services and boost economic development through technology. The government is working to digitize administrative procedures, allowing citizens to complete formalities online and avoid the need to visit government offices in person. This shift is part of a broader plan to integrate digital tools into different sectors of the economy. One key initiative is the National Artificial Intelligence Strategy for 2025-2029, which seeks to develop AI applications in areas like health, education, and transportation. E-commerce is also a priority, with a national strategy from 2026-2030 aimed at promoting online shopping and improving the structure of digital commerce in the country. Good internet and phone service is essential for successful digital transformation. According to the Global System for Mobile Communications Association (GSMA), reliable connectivity enhances the overall digital experience and opens up new opportunities for individuals and communities. This includes having a strong signal, clear voice calls, and fast mobile networks with enough bandwidth and low delays. These features are crucial for using digital platforms and can help increase access to digital and financial services. For people living far from administrative centers, a stable internet connection is especially important, as it allows them to access government services without needing to travel. In the context of e-commerce, reliable internet service is also vital. Consumers need to be able to browse online stores, place orders, and make payments without disruptions. Similarly, businesses require a stable connection to update their products, track orders, and communicate with customers. Poor connectivity can lead to slower transactions and a worse shopping experience. Remote work and entertainment also depend on strong internet performance. A fast and stable connection makes it easier to participate in video calls, share files, and use collaborative tools. It also ensures smoother streaming of videos, music, and online gaming with fewer interruptions.